Privacy policy

In this Privacy Policy, we provide information only about the customer register of the Johku store of the municipality of Miehikkälä and the principles of data processing.

We may change our Privacy Policy and this Privacy Statement from time to time. We therefore recommend that you review our Privacy Policy regularly.

1. The controller

[Miehikkälä Municipality]
[Keskustie 4 A, 49700 Miehikkälä]
[05 74901]

2. Person responsible for the file and/or contact person

[Katri Kotasaari]
[Miehikkälä Municipality]
[040 1991 964]

3. Name of the register

Miehikkälä municipality's e-shop customer register

4. Legal basis and purpose of the processing of personal data / purpose of the register

The legal basis for the processing of personal data under the EU General Data Protection Regulation is a contract that arises when a customer orders products and/or services from the Miehikkälä municipality's online store. The purpose of the register is to enable online transactions through the Miehikkälä municipality's online store, such as the transmission of order data, billing data, payment confirmation data or processing data between the Miehikkälä municipality and the customer. In addition, the register is collected to enable customer service contacts, to maintain the customer relationship and for electronic marketing communications when the customer has given his or her consent.

The Municipality of Miehikkälä does not store in any way in its customer register orders placed for products of other merchants or information related to them.

The data will not be used for automated decision-making. It may be used for profiling.

5. Data content of the register

  • First name and surname

  • Address

  • Postal address

  • Country

  • Phone number

  • E-mail address

  • ID (private billing customer)

  • Order source page

Companies will also register:

  • Company name

  • Business ID

  • Web address

  • Broker ID

  • Reference

  • The brand

In addition, further information on the process will be provided on the field, giving the customer the opportunity to provide any other information he/she deems appropriate.

Data retention period

The data will be stored as long as the user and the Municipality of Miehikkälä have a valid mutual agreement and/or consent.

Data may be kept longer to the extent necessary to fulfil obligations imposed by applicable law, such as accounting and consumer responsibilities, and to show that they have been properly fulfilled.

6. Regular sources of information

The data is collected using electronic forms on the Johku web service. Customers enter the data personally when ordering from the Johku online shop of the Municipality of Miehikkälä.

7. Regular disclosures and transfers of data outside the EU or the European Economic Area

The data is not passed on separately and remains solely with the controller. The data may be technically processed outside the EU or the European Economic Area.

8. Principles of register protection

The register is processed with due care and the data processed by the information systems are adequately protected. Where the data are stored on Internet servers, the physical and digital security of their hardware shall be adequately ensured. The controller shall ensure that stored data, as well as access rights to servers and other information critical to the security of personal data, are treated confidentially and only by employees whose job description includes this.

Data stored electronically

The register is hosted on the Johku service and the data processor is Aptual Commerce Oy. Only the controller and Aptual Commerce Oy's technical support staff have access to the full register information.

Read more about the Johku privacy policy:

Manual data

As a matter of principle, we avoid printing out the information in the register as manual data. If, in certain circumstances, manual material is printed from the register, the material will be kept in a locked room and only the controller will have access to it.

9. Right of inspection and exercise of the right of inspection

Every person in the register has the right to check the information stored in the register and to correct any inaccurate or incomplete information. This right is automated by the Johku system used by the municipality of Miehikkälä in the following way:

Johku communicates with the user via My Johku about the processing of the user's personal data in connection with the merchant's confirmation messages. The messages contain a link to the My Johku service.

In Oma Johku, the user can check the information stored about him/herself and make corrections if necessary. The service also includes functionality that allows the user to download data in a structured format for transferring data from one system to another. The My Johku service can be accessed at any time at

My Johku also offers the possibility to terminate your My Johku contract and delete your data from My Johku. If the user stops using My Johku and terminates his/her contract with Johku, all automated functionalities related to the management of his/her data will cease. After termination of the contract, the user must manage his/her own data (review, rectification, right to be forgotten, limitation, right to transfer from one system to another) in writing directly with the Municipality of Miehikkälä. The Municipality of Miehikkälkä may, if necessary, ask the requester to prove his/her identity. Miehikkälä municipality will respond to the written request within the time limit set by the EU Data Protection Regulation (as a rule, within one month).

The use of the Oma Johku service is free of charge.

10. Other rights relating to the processing of personal data

A person in the register has the right to request the erasure of personal data concerning him or her from the register ("right to be forgotten"). Data subjects also have other rights under the EU General Data Protection Regulation, such as the restriction of processing of personal data in certain circumstances.

However, it should be noted that the data stored in the customer register of the Miehikkälä municipality is always generated when the customer purchases products and/or services. In this case, the Municipality of Miehikkälä is also bound by the obligations imposed by accounting and tax legislation to store the data.

Requests should be sent in writing to the controller. The controller may, if necessary, ask the applicant to prove his or her identity. The controller will reply to the customer within the time limit set by the EU General Data Protection Regulation (usually within one month).

13. Cookies

This website uses cookies. The website sends a small file to your browser which is stored on your computer's hard drive. There are both (temporary) session ID cookies, which close when you close your Internet browser, and persistent cookies, which are stored on your computer's hard drive. The purpose of a cookie is to enhance your experience on the site. If you are a registered user, the cookie also manages your login and access to pages that are intended only for registered users. Cookies are used to track and monitor user preferences and thereby influence the usability of the service. Internet browsers generally accept cookies automatically. If necessary, the use of cookies can be disabled in the browser settings, thus removing some of the functionality.

Advertising cookies can be used to help optimise the advertising experience for the service user. Some third party vendors, including Google, may also use cookies or web beacons (1 pixel image file) to improve the advertising experience.

The information collected through cookies and web beacons does not contain any personal data of the user. It cannot be used to link activities carried out online to a specific individual.

Completed: 06.04.2022